Regional Manager - West

Vancouver, British Columbia, Canada | Retail Field | Full-time | Partially remote

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We are considering candidates across either the Greater Vancouver Area or Calgary.

Overview:

At Saje Natural Wellness, our mission is to connect people with the healing power of plants so that everyone can live their life to the fullest, naturally. 
Since 1992, we’ve been committed to creating 100% natural products that are rooted in function and designed to help people tune into their personal wellness. And just like nature, we’re continually growing!

We’re on the lookout for top talent to join our team, in our stores, offices and distribution centres. We offer competitive compensation and benefits, flexibility in working styles and a commitment to professional growth and personal wellness supported by a generous Team Member discount on our products.

The impact you'll make:

Reporting to the SVP of Retail, the Regional Manager West is responsible for the execution of Saje’s brand experience, community member strategy and people experience in our Western market. The Regional Manager West is an experienced retail professional and leader of leaders, who understands the balance between people, process and product that consistently delivers world-class customer experiences, maximizing the brand and financial contribution of each store. The Regional Manager leads their team of District Managers to continuously refine their day-to-day execution, build and maintain a pool of highly motivated and creative talent, and embed each Saje store in its community as a platform for continuous outreach.  The Regional Manager West will support their District Managers in realizing their greatest potential by supporting the forward financial, talent and business planning for each area, translating the Retail strategy into clear operating plans that ensure consistent, high-quality execution across the fleet.

All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers.

What you'll do:

Retail Strategy

  • Growing Saje’s business by operationalizing our long-term consumer engagement strategy, managing executional risks through long-term talent and process planning
  • Implementing and iterating on Saje's unique in-store consumer experience, characterized by a balance between high-touch service and education, inspiring visual merchandising, and rewarding community outreach
  • Leading and influencing cross-functional workstreams as the voice of Retail and the Community Member, with partners that include digital, product, marketing, creative, people and operations; ensure the delivery of programs with the greatest possible impact to our customers and team members
    Operations & Finance
  • Maximizing sales productivity by implementing and maintaining strong workforce management , including forecasting, scheduling and payroll best practices, and performance management
  • Sustaining best-in-class operational disciplines supporting product management, stock accuracy and omnichannel execution, to ensure the best opportunity for inventory in the right stores at the right times
  • Partnering closely with Finance and Go To Market teams to provide up-to-date sales forecasting by Region, District and store, share community member and store insights on product and campaign performance, and formulate actions to capitalize on opportunities

People Leadership & Development

  • Leading and growing the Western Saje Retail team, driving a high-performance organization who is inspired by our brand's vision, and enrolled in the Regional Manager West's plans to win new members to the Saje community, while rewarding our returning customers
  • Inspiring and engaging with retail leaders at all levels, continually reinforcing their role as educators, brand ambassadors and drivers of our financial growth
  • Creating a team environment where all Team Members feel a sense of belonging, inclusion and clarity in the role they play in Saje's success

Measurement & Management

  • Measuring the performance of all activities and assessing them against history and trends, in order to speedily adjust to meet channel goals
  • Leveraging reporting and feedback to create meaningful, actionable insights that can progress channel execution as a whole
  • Directing the use of retail expenses to their best possible ROI in partnership with Finance, highlighting opportunities for investment and efficiency on a continuous basis
     

Who you are: 

  • You are a passionate, hands-on leader who is creative, hands-on and strategic; you’re an inspiring leader to your team and to your peers.
  • You have held a senior field leadership role in a $100M+ company before; you know the strategies and tactics to succeed and can quickly identify and pivot from failing strategies.
  • You’re deeply customer-oriented and know how to draw insights from customer experiences that inform your approach to setting priorities, motivating talent and creating success.
  • You have proven experience across all areas of your scope (talent, visual excellence, process management, sustainable sales growth)
  • You have an excellent ability to translate strategic into simple, achievable operating plans to support of your team and your cross-functional partners.
  • You have industry and cultural awareness; you identify emerging trends in the retail landscape and assess their potential benefits to your work.
  • You have an ROI and KPI driven approach with a strong attention to detail; you know how to measure the impact that your team’s work has on the business and our consumers.
  • You have a strong understanding of the personal care and wellness category.
  • You value deeply cross-functional work and are skilled at influencing others.
  • You understand your impact on creating a strong culture and sense of belonging and inclusion within your team and within your organization.

Why Saje?

Here at Saje, we understand that joining a team is an important decision to make and we want to be sure you’re supported to do your best work.

The compensation range for this position is from $105,000 – 120,000 annually. Your total compensation is made up of base pay, a generous bonus program with monthly payment schedules, and additional extended benefits. Base pay is dependent on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. 

Other components of our total rewards offerings include:

  • Generous bonus program with monthly payment schedule
  • A hybrid way of working.
  • Flexible work hours based on business needs.
  • Aspirational workspaces - every detail is considered to connect you to our culture.
  • Wellness days to ensure you're taking care of your mental and physical health.
  • Health benefits - comprehensive health, vision and dental packages
  • Paid sick days
  • Generous product discount
  • Full onboarding plan and onboarding buddy to help you settle in.
  • Employee Assistance Program - 24/7 support, resources, and information available to you and your family
  • GRSP programs
  • Paid time off to ensure you're resting & recharging.
  • Product training – you will learn about the benefits and efficacy of our 100% natural products to support your own wellness journey.

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. 

Join our team!

If this opportunity sounds like you, please apply in the link below. Not sure you're 100% the right fit? We encourage you to apply even if you don't have all of the listed qualifications. We offer a thorough onboarding experience to set you up for success and help you to integrate seamlessly into the team.